The reason why stakeholders don’t tell you everything is because they don’t tend to realize that it is important for them to tell the required information to you. Therefore, it is important for you to have a clear understanding on discovering what they do. You should also make plans on how to watch your stakeholders in action to conduct a successful business analysis.
Here are some effective tips, which you can follow in order to overcome the frustrations that may build up in such situations. You should understand that it’s the nature of stakeholders and you cannot change it. Therefore, you must follow the below mentioned tips and make sure that you get the most out of stakeholders.
- Identify your stakeholders and watch them in action
To begin with, you should clearly understand who your stakeholders are. Then you can figure out the factors, which motivate them. In simple terms, a stakeholder is a person, who will be affected by the work you do. Depending on the nature of impact, you can divide the stakeholders into three different categories.
The first group is primary stakeholders, who will directly be affected by the work you do. Then you see the secondary stakeholders, who will indirectly be affected by the work you do. You can also find key stakeholders, who can have a strong influence over the work.
You must come up with a strategy to monitor these different stakeholder groups. Then you will find it as an easy task to uncover all the information you need to know.
- Carefully listen to the stakeholders
Some people tend to do the mistake of closing the communication lines with stakeholders, just because they are not interested in hearing. In fact, you should carefully listen to the stakeholders. You can put some additional efforts to figure out their point of view. The extra effort that you put in here give effective results at the end of the day. This will help you to make sure that you don’t miss any of the important pieces of information as well.
- Meet the stakeholders in person
It is better if you can meet the stakeholders in person... You need to take the most out of this opportunity in order to gather all required information from the stakeholder. You should also ask cross-questions and clarify all the doubts that you have in your mind so that you will be able to go ahead with the project with a clear set of requirements.